Privacy Policy

You will find information about the management of your personal data on the website ‘www.gevi.com’ (hereinafter called “the website”). We provide this information to comply with our legal obligations regarding personal data protection pursuant to the law and we wish to give you with all the information you may require to help protect your privacy. Controller and Data Protection Officer The Data Controller of your personal data, is the person who takes decisions regarding the methods and purposes of data processing, is Gevi, with registered office at 17800 CASTLETON ST STE 665 CITY OF INDUSTRY, CA 91748, USA. You can get in touch with the Gevi Service Team by sending an e-mail to service@gevi.com. We want you to be familiar with how we collect and use your personal information. This Privacy Policy describes our practices in connection with information that we collect through websites operated by us, computers and mobile devices made available by us for use on which you are accessing this Privacy Policy. By using the services, you agree to this Privacy Policy. Gevi Appliances is responsible for collection, use and disclosure of your personal information. Read our complete Privacy Policy here.

  1. INFORMATION WE COLLECT

We may ask you to provide various personal information when using the services, as described below. If you use Gevi website, we will collect and store data from your connected appliances and/or devices in accordance with our Privacy Policy. We may need to collect and use some of the information because we are either legally required to do so or because we need it to provide the requested services to you. If you do not provide the information that we ask for, we may not be able to provide you with the requested services.

  1. PRODUCT AND ACCOUNT REGISTRATION

When you register a product or an account with Gevi Appliances, we ask you to provide your name, address, phone number, email address, and your product's model number. You are required to provide this information so that we can register your product or account.  

  1. USE OF PERSONAL INFORMATION

We may use the personal information collected about you for the following purposes:

    • To fulfill or meet the reason you provided the information.
    • To provide, administer and communicate with you about products, services, events, surveys and promotions (including by sending you marketing communications).
    • To contact you in the event of a service notification for your registered appliance.
    • To verify your identity to ensure security for the other purposes listed here.
    • To protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure and quality.

We may use personal information for other additional purposes, which we identify at the time of collection. You may choose not to provide us with certain types of information, but doing so may affect your ability to use some services. We may need to collect and use some of the above-mentioned information because we are either legally required to do so.

  1. HOW YOU CAN ACCESS, CHANGE OR SUPPRESS YOUR PERSONAL INFORMATION

If you would like to request to review, correct, update, suppress/restrict or delete personal information that you have previously provided to us, you may contact us. In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information.

  1. RETENTION PERIOD

We keep your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods since we have an ongoing relationship with you (such as delivery of products or services, an online account, and receiving our newsletter); as required by a legal obligation to which we are subject to.

  1. HOW WE PROTECT PERSONAL INFORMATION

We maintain technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this web site. We use appropriate technology to help keep the personal information you provide on this site secure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us.

  1. UPDATES TO OUR PRIVACY POLICY

We may amend this Privacy Policy at any time. When we make changes, we will post an updated Privacy Policy on this site and update the Policy's effective date. Your continued use of the services following posting of changes constitutes your acceptance of such changes.

  1. CONTACT US

If you have any questions or comments about this Privacy Policy, please contact us at service@gevi.com or in writing by sending your written request to 17800 CASTLETON ST STE 665，CITY OF INDUSTRY, CA 91748. Effective date of this Privacy Statement: Feb, 2022.

 

Terms and Conditions

  1. WELCOME

Welcome to the official online store for the brand Gevi. The Terms and Conditions regulate the security and the contractual relationship of the transactions between the User and Gevi. The above mentioned is applied, irrespective of the location from which You are using the Site. The present Terms and Conditions may at all times, without prior notification, be amended. Any purchase after the amendment, implies the acceptance of the new conditions by the user.

  1. SELLER’S IDENTITY

The seller of the products and contractual partner of the User is Gevi, whose physical office is located at 17800 CASTLETON ST STE 665 CITY OF INDUSTRY, CA 91748.

  1. ACCURACY OF CONTENT

The information as to the products and prices, as well as the detailed order information that the User may find at the Order Info Page, are drafted and communicated under reserve of amendments and corrections. Modifications to the contents take place at a regular basis without informing You explicitly about them.

  1. PRICE

All prices are displayed on the Site are inclusive of VAT and exclusive of delivery charges. Delivery charges are always mentioned separately. In any event, the total price indicated on the Site when You confirm your order is the total price you will have to pay. The currency is at all times clearly mentioned. If an error is found in the price of the products you have ordered, Gevi Customer Service Team will inform You as soon as possible and offer You the option of cancelling your order, free of charge.

  1. ONLINE ORDERING

You can place an order if you are an adult aged 18 or over. The ordering process consists of following steps:

    • Add the products You want to purchase to your shopping cart;
    • Choose your delivery method;
    • Enter the delivery and billing address;
    • Be asked to accept the Terms and Conditions;
    • Be given the opportunity to review your selection.

After submitting your order Gevi will send you an e-mail confirming receipt of your order. If You pay by credit card, You will receive an e-mail containing your payment status. As soon as the goods are shipped, You will also receive an E-mail.

  1. SECURITY OF YOUR PERSONAL DATA

Gevi uses all reasonable efforts to protect User data. Your personal data are processed in accordance with current regulations. To learn more about the processing of your personal data, please read Gevi Privacy policy available at the Gevi official website.

  1. PAYMENT

The payment modalities Gevi accepts figure on the Site. The bill will be charged in the currency You ordered with. To learn more about payment and security modalities for credit card, please read GEVI Privacy policy available at the Gevi official website.

  1. DELIVERY

As soon as Gevi ships the ordered goods from its warehouse, Gevi will send You an email to inform You. This email will contain the shipping information of your parcel, the parcel number and a hyperlink to track the parcel on the site of the shipping company. On that shipping company site, contact information of the shipper is available. All goods will be sent from Gevi Warehouse. If your product is not delivered within the specified timescale, please contact   service@gevi.com with your order number.

  1. DEFECTIVE PRODUCT OR WRONG DELIVERY

You must check whether your shipment is correct upon delivery. Should the failure be a fabrication error of Gevi, or Gevi has delivered the wrong goods, You shall give Gevi written notification of the problem within 24 hours of the delivery date by e-mail to contact service@gevi.com. Gevi will bear all shipping costs related to the returning of the goods.

  1. CONCLUSION

For any questions, remarks or technical issues with respect to this Site, You can contact us through the following channels: service@gevi.com, tel. 855-9922-888. These Terms and Conditions were last updated on Feb,2022.

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