Welcome to the GEVI Family!

Thank you for choosing GEVI. To help you make the most of your purchase, please review our service policy below.

Warranty Coverage

1.All GEVI orders include a 1-year standard warranty.

2.To extend your warranty by an additional 3 months, simply register within 60 days of receiving your product using our warranty registration form.

Service Process for Products Under Warranty

Submit Your Information: Provide your customer details through our form.

Verification: Our customer service team will verify your information.

Approval: Once approved, we’ll email you a return label.

Return Shipment: Arrange to ship the product back using the provided label.

Replacement: We’ll send out your replacement as soon as possible.

Don't worry, the information we collect is solely to ensure fast and efficient service. Our team typically contacts you within 2-3 days after validating your information.

We're here to help with any questions or concerns you may have!