Terms and Condition

Welcome to GEVI. These Terms and Conditions govern the purchase and use of the GEVI Nugget Ice Maker. By purchasing or using our product, you agree to these terms, which form a legally binding agreement between you and GEVI.

Use of Products and Services

The GEVI Nugget Ice Maker is expertly designed for household use. We urge our customers to refrain from using the ice maker in industrial or outdoor settings. Modifying the ice maker or using it for non-designated purposes is strictly prohibited. Adherence to these guidelines ensures both your safety and the optimal performance of the product.

Payment Methods and Options

At GEVI, we accept a variety of payment methods for your convenience, including credit card, debit card, PayPal, Google Pay, Apple Pay, and Klarna. Prices for our products are clearly listed on our website. In the event of late payments, additional charges may apply. For detailed information on accepted payment methods and related policies, please visit our Payment Method.

Ordering and Shipping

You can easily place your order for the GEVI Nugget Ice Maker through our user-friendly online website. Orders are processed within two working days, followed by standard shipping which ensures delivery within five working days. We offer free shipping for orders exceeding $100.00, for orders under this amount, a nominal flat rate of $6.00 is charged. For further details, please refer to our Shipping Policy. 

Product Warranties and Limitation of Liability

GEVI offers a one-year warranty covering manufacturing defects and malfunctions under normal use of the Nugget Ice Maker. This warranty is comprehensive but does not extend to damages resulting from misuse, accidents, or unauthorized repairs. For further details, please refer to our Warranty Policy.

Return and Refund Policy

Our customers have the flexibility to return the Nugget Ice Maker within 30 days of purchase for a full refund, subject to the product being in its original condition. Refunds are processed to the original method of payment within 14 days of receiving the returned product. Returns initiated after 30 days or for products not in their original condition may result in partial refunds or be declined. For further details, please refer to our Return and Refund Policy.

Customer Responsibilities

As a valued customer, you are responsible for the regular maintenance of your GEVI Nugget Ice Maker, including routine cleaning and descaling as per our provided instructions. Adhering to our safety guidelines is crucial for your safety and the longevity of the product. We encourage you to promptly report any issues or defects to our dedicated customer service team for swift resolution.